Why do airlines ask for onward tickets?
Airlines can be responsible if they transport a traveler who is denied entry, so check-in agents often verify return or onward travel before boarding.
Airlines ask for proof of onward travel for one reason: they are legally responsible if you are denied entry.
When you land in a country, immigration checks whether you meet entry requirements. Many countries require a return ticket or proof that you will leave with onward travel.
If you do not have it, immigration can refuse entry. That is why the airline checks before boarding instead of risking the liability after arrival.
These checks are driven by carrier liability laws, the immigration rules of the destination country, and systems such as Timatic that airlines use at check-in to validate requirements.
Airlines can be responsible if they transport a traveler who is denied entry, so check-in agents often verify return or onward travel before boarding.
It can be checked by either, but travelers often encounter the check first with the airline at check-in or boarding.
A real ticket hold gives you an airline reservation code and itinerary that can be used when a route calls for onward travel documentation.